Contact

Get in touch

One person reads this inbox. Include your order email if it’s about a purchase and you’ll get a straight answer, usually within a day.

support@echoesapparel.com

The channels

Common questions

Where is my order?

Everything is printed after you order, so allow three to seven days before it ships, plus delivery time. Tracking is emailed the moment it leaves the printer. If it has been more than ten days, email us with your order address.

The size is wrong.

Send it back within 30 days unworn and we'll swap it. Check the measurements on the shipping page first, these are heavyweight garments and they run true rather than slim.

It arrived damaged or misprinted.

Send a photo and your order email. Misprints get replaced, not repaired, and you keep the first one.

When does the rest of the range drop?

Collection by collection, no fixed date yet. Every drop is announced through the email newsletter only, so signing up is the only way to hear about it first.

Can you make something for a verse or story I love?

Sometimes. Tell us the passage or the case and why it matters to you. A few things in the range started as somebody's email.

Full details are on the shipping and returns page.